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Perplexity - AI Search & Chat Reviews: What Users Really Think

AI analysis of 500 most recent App Store reviews across 20 countries · Store rating 4.8★ (513,598 ratings) · Updated 2026-10-11

3.60
Avg star rating (sample)
2.49/4
Avg AI sentiment
37
Feature requests
22
Update regressions
⚠️ 22 recent reviews say something broke or got worse after an update.

Sentiment Distribution

very negative
143 (29%)
negative
45 (9%)
neutral
9 (2%)
positive
31 (6%)
very positive
272 (54%)

Sentiment Trend

012342.52.426-0926-10

What Perplexity - AI Search & Chat Reviews Talk About

praise
291 (58%)
pricing
65 (13%)
bug
51 (10%)
other
46 (9%)
usability
30 (6%)
feature request
11 (2%)
performance
6 (1%)

Top Complaints

★☆☆☆☆ US · 2026-10-09 · v26.40.0
Keeps charging me!
Do not like the facet that I get charged $20 for an app I canceled!!!
★☆☆☆☆ US · 2026-10-09 · v26.40.0
Charges Bank Account Despite Cancellation
Perplexity still charges my account even after I cancelled subscription.
★★☆☆☆ IT · 2026-10-08 · v26.40.0
Costoso
Troppo costoso
★☆☆☆☆ US · 2026-10-07 · v26.39.0
scam app
this app charge me that i have never subscribe. truely scam
★★☆☆☆ US · 2026-10-07 · v26.39.0
Paid $200 subscription was locked out two weeks later.
I was working on a civil case against my county concerning my property. I liked what the app had helped me do so far. Then two weeks into it i was locked out because i was out of credits. So i bought $50 more and 3 days later i was locked out again . It wouldn’t even let me down load the papers i…

Feature Requests (37 found)

★★★★☆ FR · 2026-09-29 · v26.38.0
Taille du texte
Ça serait bien d'ajouter une option pour régler la taille du texte car la police de caractères est vraiment trop petite par défaut
★★★☆☆ CA · 2026-09-26 · v26.37.0
every time I use the app when I come back later, I can’t find what I was looking at
it is not intuitive to find the previous threads, and also the search bar to search previous threads! make it more easy to find. I can find the news headlines in the perplexity app instead of the questions I asked it more easily. let, let, let us easily copy and paste from all questions we have aske…
★★★★★ JP · 2026-09-26 · v26.37.0
会話を途中で分岐したい
本筋の会話から話が逸れてしまった場合に、本筋に戻るため、本筋以降の会話をスレッドあら、一括削除できるか、新しいスレッドで本筋の続きで話ができるようにしてほしい。毎回新しいスレッドにわかってもらうのは大変で、そこまでに長い文章になり要約されてしますのは、困ります。
★☆☆☆☆ JP · 2026-09-14 · v26.36.0
読み上げボイスが男性モデルしかない
それら男性モデルが悪いわけではないけどはっきり言って気に食わない。 女性の声のナレーションや話し方の方を求めているのにいつの間にか消している。 とにかく読み上げボイスに多種多様な女性の声を入れて欲しい。男性モデルもここまであるんだからやってくれ。
★★★☆☆ DE · 2026-09-17 · v26.36.1
Need VisionOS 27 Support!
Brauche eine perplexity App für visionOS. Bitte bitte liefert eine App. Habe das pro Abo schon sehr lange und warte immernoch auf die App für die Apple Vision Pro.

Update Regressions

★☆☆☆☆ US · 2026-10-08 · v26.39.0
Horrible font
Just now the in app font has changed. It’s dysphoric and unusable. Only on desktop can I access Answer font and the correct one is still selected there.
★★★★★ US · 2026-10-07 · v26.39.0
Great app for deep dives
I do love it. does everything that I need to do !! Work play create !! on the sharing part I do have to say that when somebody shares folders or anything with you, I’m able to see it on the desktop, but I can’t see it within the app ? on the Iphone 15 pro at one time it was available to me on my…
★☆☆☆☆ JP · 2026-10-06 · v26.39.0
酷い
・勝手にモデルが変更される しかも同モデルの型落ちに変わるだけではなく、全く別のモデルが使われる。 GLM-5.3→GPTみたいに。 会社として意図的に安いモデルを使わせようとしてるのか知らないが わざとらしい。 ・モデルを選択してるのに、送信毎に選択されてないことになってる。 ・ウェブで全体検索がいちいちオフになる。 ・Simejiキーボードが表示されない ・アプリ自体重い

What Users Love

★★★★★ IN · 2026-10-09 · v26.40.0
Best AI Search Engine
Best AI Search Engine
★★★★★ JP · 2026-10-09 · v26.40.0
No Bias, Just Facts
Very accurate, if there is not enough data to clarify any statement, then it will be only guess, but with warning that it’s not proven or known yet. The most honest and accurate ai tool in the market so far
★★★★★ DE · 2026-10-09 · v26.40.0
Einfach nur Mega
Ich liebe es

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