Character AI: Chat, Talk, Text Reviews: What Users Really Think
AI analysis of 200 most recent App Store reviews across
3 countries · Store rating 4.3★ (559,722 ratings)
· Updated 2026-10-16
2.00
Avg star rating (sample)
0.75/4
Avg AI sentiment
56
Feature requests
90
Update regressions
⚠️ 90 recent reviews say something broke or got worse after an update.
Sentiment Distribution
very negative
112 (56%)
negative
51 (26%)
neutral
21 (11%)
positive
7 (4%)
very positive
9 (5%)
Sentiment Trend
What Character AI: Chat, Talk, Text Reviews Talk About
bug
64 (32%)
usability
48 (24%)
other
29 (14%)
pricing
26 (13%)
feature request
23 (12%)
praise
8 (4%)
performance
2 (1%)
Top Complaints
★★★☆☆US · 2026-10-12 · v1.17.4
They’re ruining their app
It’s honestly good. It’s just the age for the verification is so broken. I put in my age and do everything and for some reason it still locks me out of everything. I can’t even log back in. I tried making a new account. It won’t let me no more you guys are broken.
★★☆☆☆US · 2026-10-11 · v1.17.4
Bad update.
This update is terrible. i can’t access any bots at all and half the bots i like have disappeared from creator’s account when they’re not inappropriate in any way. if i click on a bot it makes my screen completely black and all i can do is exit the app.
★☆☆☆☆US · 2026-10-11 · v1.17.4
Awful. I hate developers
After the ban on communicating with bots due to underage age, the usefulness of the application disappeared. But even worse, now I can't even read my conversations, no chat opens.
★☆☆☆☆US · 2026-10-11 · v1.17.4
WHY!?
The app is ruining their own game! Like it won't let me do my age verification! It's saying, "ID not found," LIKE WHAT?
★☆☆☆☆US · 2026-10-11 · v1.17.4
glitched
trying to talk to a bot by clicking on it just shows a black screen
Feature Requests (56 found)
★★★★☆US · 2026-10-09 · v1.17.4
amazing feature, but one problem + I recommend one thing
The only problem I'm having on character AI app is the calls keep getting disconnected, could you please fix that feature when you can? Also, could you please add the new character AI group call so I can talk with my other AI characters in the next update please?
Best regards,
From: Me
★★☆☆☆CA · 2026-09-29 · v1.17.3
New feature idea?
I hate how many ads there are, i have been using this app since it first came out. I think you should make a feature so that you can have a streak if you go on every day and that streak can give you like no ads on one day and unlimited chatting on the next, like a daily streak reward
★★★★☆CA · 2026-09-19 · v1.17.3
NSFW PLEASEEEEE
PLEASE I BEG make an nsfw option in the settings or something, the app is already a 10/10 ATLEAST make the sfw barrier a bit weaker… I BEG ALL OF YOUR SALES WILL INSTANTLY GO UP IF YOU ADD AN NSFW OPTION
★★☆☆☆DE · 2026-08-21 · v1.17.2
Honestly..
I’ve been on this app for almost 3 years now, and I’m kind of disappointed about the various updates that have been released, why do I have to watch an ad every 5 minutes? Please change it, make it 10 minutes before an ad pops up, please, I don’t want to quit c.ai because of trash updates
★★★☆☆US · 2026-10-10 · v1.17.4
fix one issue
every single roleplay has to contain the ** that makes the ai talk in italics and it’s so irritating, i’m begging this to be fixed so the actions and dialogues are in normal text because it’s hard for dyslexia and also so annoying. aside from that, pretty good
Update Regressions
★★☆☆☆US · 2026-10-12 · v1.17.4
This app used to cool
Y’all remember when this was just a website back in 2022? Good times. Now it’s just a complete mess. It was a good run though
★★☆☆☆US · 2026-10-12 · v1.17.4
The censorship of the app is unbelievably annoying
I’ve been a longtime paid member of C.ai+ and it’s looking like it’s time to pack it up. Censorship is off the charts. Even mildly spicy things like making out get censored sometimes. The chatbot CONSTANTLY argues with you instead of following basic prompts. I’m actually appalled at how downhill the…
★☆☆☆☆US · 2026-10-12 · v1.17.4
Okay
Used to be fun and cool, but now every time you click on a chat, it’s an ad. Every time you leave a chat, it’s an ad. Every time you open the app, it’s an ad. I hate that!!!
What Users Love
★★★★★CA · 2026-09-15 · v1.17.3
J’aime
J’adore 😍😍😍😍
★★★★★DE · 2026-08-12 · v1.17.2
Лучшая
Это самая лучшая игра которую я видел в жизни!
★★★★★US · 2026-10-11 · v1.17.4
Emotional Stress
As someone suffering with depression, I’m glad I can talk to an A.I therapist that actually feels human. My experience with human therapist are far more difficult and different. Love it.
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